Share Bus

Booking Terms and Conditions General Cancellation, Name Changes, Date Changes 1   If you cancel the booking 30+ days before your booked date, you will have the option to: ·          either receive a refund of any monies paid minus a $40 administration fee ·         A credit voucher for 2 years validity for the amount paid, with a $20 administration fee waived 2   If you cancel 0-29 days before your booked date, any the trip fee/deposit paid will be non-refundable. If you decide not to rent your seat the money will not be returned. We recommend you get travel insurance in case anything happens that might prevent you from going on the trip. 3   We allow free names changes up to two business days before the trip; so you may transfer/onsell the booking 4   We also allow you free date changes to the trip you are booked if you notify us 14+ days before the trip. If you notify us in less time than this, we will not allow you to change 5   If less than 2 people have nominated to be drivers within 48 hours of the trip starting, we will cancel or postpone the trip. We will refund the money paid in the event of this type of cancellation, or if you are unable to attend on the post-poned dates Covid-related Cancellations For bookings received from 1st January 2022 for cancellations for the following reasons:  Border changes preventing vaccinated travellers from entering the state to go on the trip The government has required you to self-isolate or quarantine You are required to be in lockdown You receive a positive covid test result or unwell and likely to have covid and notify us PRIOR to arriving to attend the trip We will provide you with the choice of the following A full credit with 2 years validity for the amount you paid minus a $40 administration fee OR 50% refund of the amount paid   If your cancellation is due to not following government requirements (testing, vaccination mandates for some products/locations), or if you refuse to follow our policy, no refund/credit applies. Please see 5.8 for details Payment Schedule 1.       To book your trip you have the choice to Pay your trip registration fee in full  Pay a booking deposit of $300 with the balance of the fees due 14 days before the trip. 2.       If you do not pay the balance of the trip fee by 14 days before your trip, we will cancel your booking and sell your space. No refund or credit will apply for your booking deposit. 3.       A security deposit of $250 per person plus a credit card fee of 2.2% is due the morning of your trip. This will be returned 2 weeks after your trip ends. We will deduct part of the security deposit if the minibus, trailer or equipment is missing, damaged or unclean. In case of an accident resulting in damage to the bus or trailer, the amount will be equally deducted from everyone's deposits (Driver or Non-Driver) unless the driver at the time offers to pay. Government Requirements / COVID-19 1. If the Customer contracts COVID-19 (or any other pandemic virus or disease) within 14 days of the scheduled departure date or is instructed to self-isolate by the applicable Government or other authorising body or other persons, the Customer must notify Share Bus in writing. In such circumstances, the Customer (and any other guest cancelling as part of the booking) will not be able to and will not be granted permission to undertake or participate in the product. The Company, in its sole discretion, may offer to the Customer a transfer of the product to an alternative date (subject to availability). The Company reserves the right to request supporting evidence of any contraction of COVID-19 or instruction to self-isolate. 2. Where the Customer presents with an elevated temperature or other symptoms of COVID-19 or any other communicable disease or virus (whether you are aware of the condition or not), the Company may in its absolute discretion: (a) refuse the Customer’s participation; (b) request that the Customer wears a face mask or other protective equipment; (c) request that the Customer undertakes a Rapid Antigen Test; and or (d) request that the Customer concludes the product at the earliest possible and safest opportunity. 3. Where clauses 5.2(a) and (d) apply, the product will be deemed to have been cancelled by the Customer and the Company’s usual cancellation provisions will apply. All costs incurred by the Customer and or the Company as a consequence will be at the Customer’s own expense. The Customer shall not be entitled to any refund of monies paid by the Customer to the Company under these circumstances. 4. Where the Customer presents with an elevated temperature or other symptoms of COVID-19 or any other communicable disease or virus and obtains a negative result to a COVID-19 test, the Company may in its absolute discretion allow the Customer to participate in or re-join the product. 5. Where the Customer is not allowed to participate in or re-join the product in accordance with clause 5.4 above, the product will be deemed to have been cancelled by the Customer and the Company’s usual cancellation provisions will apply. All costs incurred by the Customer and or the Company as a consequence will be at the Customer’s own expense. The Customer shall not be entitled to any refund of monies paid by the Customer to the Company under these circumstances. 6. The Customer shall comply with all vaccination and or testing requirements and or directions by: (a) the applicable Government (Federal or State); (b) health authority or other authorising body; (c) the Company; or (d) any third party provider, in relation to COVID-19 (or any other disease or virus), for entry to the location of the product or to use or participate in the product. 7. The Customer will be required to be fully vaccinated from 14 February 2022. Proof of vaccination will be required prior to utilising or participating in any product including commencing any product. Where there is any inconsistency between the date specified in this clause for vaccination and any requirement or direction issued by the applicable Government (Federal or State), health authority or other authorising body, any such requirement or direction issued by the applicable Government (Federal or State), health authority or other authorising body will prevail. 8. Where the Customer: (a) is unable to meet any requirement (including where the applicable Government, health authority or other authorising body requirement is introduced subsequent to the booking); (b) cancels the booking; or (c) is unable to access the location of the product, as a result of a requirement referred to in clauses 5.6 and 5.7 above, the Customer shall forfeit all monies paid to the Company. 9. Where the Customer does not comply with any requirement referred to in clauses 5.6 and 5.7 above, the Company reserves the right to decline the booking, cancel the booking or refuse the Customer’s participation in the product at the Company’s absolute discretion and at the Customer’s cost. 10. Where the Customer is unable to utilise or participate in the product, or any part thereof, due to COVID-19 (or any other pandemic) border closures and or travel restrictions imposed by the applicable Government or other authorising body, the Company, in its sole discretion, may offer to the Customer: (a) a transfer of the product, or part thereof, to an alternative date within 12 months (or such longer period as is reasonable and determined by the Company in the circumstances), which transfer option is subject to availability; or (b) a credit, to the value of any monies paid minus a $40 administration fee, which credit will be transferable to another person and valid for travel within 12 months from the issue date (or such other longer period as determined by the Company in its absolute discretion), provided that: (i) any additional costs payable on the new product will be payable by the Customer in full at the time of booking; (ii) additional costs may apply for the product in future seasons; and (iii) the credit, or any balance on a partially used credit, is not redeemable for cash. 11. The Customer releases and indemnifies the Company from any liability, loss or damage, of any nature, that may occur to the Customer, the Company or any other person (including but not limited to persons departing on the same product or utilising the same accommodation booked). Such liability, loss or damage may include (but is not limited to) all costs, losses and expenditures arising from the Customer’s use or participation in the product, any cancellation of the product, or any injury, illness or death of the Customer or any person. 6. Force Majeure Event 6.1 "Force Majeure Event" means any act of God, war, terrorism, fire, flood, cyclone or any other extreme weather conditions, loss of power, epidemics or pandemics (including COVID-19), public health emergencies, industrial disputes, slow-downs or other strike, riots or civil unrest, acts of government, semi government or other authorities, state and or federal government restrictions, including (but not limited to) restrictions on travel and gatherings, inability to obtain any necessary licence or consent and delays caused by sub-contractors, suppliers or other third parties (including telecommunications carriers), material shortages or other disruption to the Company’s services beyond its control. 6.2 If any Force Majeure Event results in the Company being prevented from, or delayed in, performing any of its obligations to the Customer: A) then such a delay or prevention of performance shall not be deemed to be a breach of contract or any other obligation placed upon the Company under these terms and conditions; (b) no loss or damage shall be claimed by the customer from the Company by reason thereof; and (c) the Company shall use its best endeavours to minimise and reduce any period of suspension occasioned by any Force Majeure Event. 6.3 In the event of a Force Majeure Event, the Company, in its absolute discretion may: (a) substitute, or suggest different or equivalent routes in place of cancelled or modified routes; (b) postpone, cancel or delay (either in relation to the departure or arrival times or the duration of the itinerary) any aspect of the product if in the absolute discretion of the Company it is necessary to do so; (c) offer a transfer of the product, or part thereof, to an alternative date within 12 months (or such longer period as is reasonable and determined by the Company in the circumstances), which transfer option is subject to availability; (d) offer a credit, to the value of any monies paid, which credit will be transferable to another person and valid for travel within 12 months from the issue date (or such other longer period as determined by the Company in its absolute discretion), provided that: (i) any additional costs payable on the new product will be payable by the Customer in full at the time of booking; (ii) additional costs may apply for the product in future seasons; and (iii) the credit, or any balance on a partially used credit, is not redeemable for cash.