Liberty Balloon Flights

Should you need to reschedule or cancel your booking certain fees may apply. Liberty Balloon Flights should be notified by telephone or email of any cancellation requests. More than 7 days ​before the flight departure -a flight may be rescheduled without fees. A cancellation fee of $50 per ticket will apply before any amount is refunded. Between 48 hours and 7 days​ before the flight departure – a reschedule fee of $50 per person will apply to any flight rescheduled. Bookings cancelled within 7 days of a flight departure cannot be refunded. Within 48 hours​ of the flight departure – No changes or refunds are permitted. We recommend that passengers arrange their own insurance provisions in case of unforeseen circumstances including being unable to fly due to illness. No Show: ​Under no circumstances will flights be refunded or rescheduled if passengers cancel or do not turn up on the morning of the scheduled flight. You will not be eligible for any refund in part or in full and may not reschedule your booking to another date. You may send someone else in your place if you wish – we must be notified of this replacement prior to the flight date. Please note you cannot receive a refund on any trips booked with a gift certificate (See Section 4). Liberty Balloon Flights will not refund tickets on the basis of a “change of mind” decision whether prior to the first attempted flight or following multiple cancellations due to inclement weather (see Section 5). All tickets are however transferable to others. Note 1: Separate cancellation and alteration provisions apply to large groups and customised events. Liberty Balloon Flights reserves the right to amend these fees and notice periods. When special circumstances arise some of these Terms and Conditions may be superseded by those published on your booking confirmation documentation. Note 2: . Passengers that have lost their flights can reactivate their tickets with a payment of $ 150 per ticket if LBF is able to fly them on another date. This is subject to passenger numbers and previous bookings and is at the sole discretion of LBF.