Aerial Adventure Pemberton

1.Last updated 17 September 2025 2.All participants and/or spectators herein referred to as (“Guests”) must adhere to Aerial Adventure Pemberton’s Booking Terms and Participation Conditions. These terms are applicable to the park operating as Aerial Adventure Pemberton location (AAP)*, and its respective park’s experiences, herein referred to as (“the Activities”)*. It is the responsibility of the main organiser, who is booking on behalf of their Guests, to ensure all Guests understand and accept these terms as part of the conditions of entry. 3.*Our location and experiences do not include the Gloucester Tree and/or its climb. This is a unique, separate location and activity for which we are not responsible. 4.General Terms and Conditions. 4.1.During the Activity, Guests may ascend to heights of up to 29 metres within the forest environment. While we take extensive safety measures, there are inherent risks, including but not limited to branch falls. It is important to acknowledge that in a natural setting like ours, not all risks can be entirely predicted or controlled, and therefore by booking and/ or participating you understand and accept these inherent risks. 4.2.By agreeing to these terms and conditions, you and all Guests agree to adhere to each experience’s rules of participation. Our experiences include: 4.2.1.Low ropes courses 4.2.2.High ropes courses 4.3.The activities are not permitted to Guests with any of the following conditions: 4.3.1.Unable to reach 120 cm (measured at mid-palm, with both arms stretched above one’s head and feet flat on the ground) 4.3.2.Under the age requirements 4.3.3.Over 120 Kg – we may weigh participants. 4.3.4.Pregnant 4.3.5.With existing severe medical conditions 4.3.6.Injured 4.3.7.Under the influence of either alcohol or drugs 4.3.8.Inability to comprehend and/ or apply AAP rules 4.3.9.Under 18 years old unaccompanied by an adult 4.3.10.Do not meet the supervision ratio requirement 4.3.11.Do not agree to AAP’s Terms and Conditions or do not agree to follow AAP’s rules 4.4.Guests are required to sign a waiver at the time of onboarding, as a condition to entry. Only WA Schools and Scouts are exempt. 4.5.Proper attire is mandatory for participation in the Activities. 4.5.1.Fully enclosed, sturdy footwear from the ankle down with rigid soles, and no prominent heels, are required (we highly recommend this for non-participants as the pathways may be uneven). 4.5.2.Shoulder length hair or longer, must be secured in a low style. For those with particularly long hair, a braid is required. 4.5.3.Waist covered. 4.5.4.Remove or cover piercings. 4.5.5.Remove jewellery, such as watches, rings, necklaces and large hoop styled or dangling earrings. 4.5.6.Remove any loose items. 4.5.7.Essential medication that needs to be on your person should be communicated to park management. 4.5.8.The Activity allows the use of phones and cameras, provided they are securely attached and are approved by an AAP manager. 4.6.AAP does not include personal lockers, AAP recommend valuable items to be left in a safe place known only by guests and does not take responsibility for any damage or loss of personal items or clothing as a result of attending the park. 4.7.All Guests must ensure they have met the correct supervision ratio prior to arrival. 4.7.1.Ratio children: 1 adult to 4 children up to 7y/o. 4.7.2.Ratio juniors: 1 adult to 10 juniors from 8 years old to 17 years old. 4.7.3.Ratio special needs: please speak to a qualified staff to discuss your particular circumstances 4.8.No equipment belonging to AAP is to be taken past the check-in area. All equipment is to be removed prior to using the bathroom and must be fitted by a team member prior to continuing the Activities. 4.9.Keep to designated paths for your safety and to prevent root compaction around our trees. 4.10.AAP reserves the right, in its absolute discretion, to refuse admission to the Activities, ban from entry to the Activities or remove from the Activities any person who may compromise the safety or well being of other Guests or Staff or natural resident of the location. 4.11.No refunds or rescheduling will be payable by AAP should any Guest not be permitted to participate due to the above. 4.12.Smoking (including vaping and e-cigarette) is not permitted at the AAP. 4.13.We politely ask that all Guests keep the noise to a minimum to allow other Guests to hear important safety instructions by our staff and in respect for our wildlife and neighbours. 4.14.The location of our parks is home to both native and wild species. For their protection, a limited interaction with domestic species of any kind is in place. Providing they are supervised at all times, well behaved dogs on a lead, are welcome on the mulch area. 4.15.Duration of a session: 4.15.1.A session is finished once the Guests return their equipment. 4.15.2.Guests have up to 3 hours (or 2hours from the last entry) from the start of their session to return the hired equipment. 4.15.3.No refunds or rescheduling will be payable by AAP should Guests not be able or willing to take advantage of the full 3 hours allowed per session except as described in the ‘Cancellation Policy’ in clause 5. 4.16.Last entry is at 3pm 4.17.Last chance to start the courses: 4.17.1. Kookies: 4:30pm 4.17.2.Explorers: 4:30pm 4.17.3.Highwire: 4:15pm 4.17.4.Gloucester Glide: 4:15pm 4.17.5.No refunds or rescheduling will be payable by AAP should any Guest not be able or willing to complete or start the courses in due time except as described in the ‘Cancellation Policy’ in clause 5.